First Aid Guidance For Employers

The HSE state that an employer must provide adequate and appropriate first aid equipment, facilities and personnel to ensure your employees receive immediate attention if they are injured or taken ill at work. This means that an employer should carry out a first aid needs assessment to determine whether trained first aiders are required and the level of training to be undertaken. Typically, this will be either first aid at work (FAW) training or emergency first aid at work (EFAW) training. However, it may also be some other level of first aid training, outside the usual framework, if indicated by the needs assessment. Use our handy online first aid requirements calculator to help with your first aid needs assessment.

When selecting a training provider employers should check that the training provider complies with the standards required to teach first aid. Facts First Aid Training have been teaching first aid since 1991 and are extremely proud of the high standards of teaching we carry out for thousands of students annually. We operate a formal quality assurance system in all areas of our business to ensure that customers receive high levels of service as well as ensuring that learners receive up to date, relevant first aid training, taught by professional instructors to the standards required by the regulations.

In order to help with your due diligence checks we have answered the questions contained in the HSE document (table 1) for evaluating the competence of first aid training organisations.

Trainers / Assessors

Do the trainers / assessors have a current FAW certificate or qualify for an exemption?

Yes, all of our trainers and assessors have up to date first aid certificates and are notified in advance of their certificate expiry to ensure continuity.

Do the trainers / assessors have an appropriate training / assessing qualification?

Yes, all of our trainers and assessors have a relevant adult teaching qualification as well as many years experience teaching first aid.

Quality assurance

Is there a documented quality assurance plan designating an individual to take responsibility for quality assurance, including assessment of the performance of trainers / assessors at least annually?

Yes, we operate a formal quality assurance system which includes regular observation of trainers as well as monitoring and scoring of course evaluation forms to ensure high standards are maintained.

Does the designated person have a current FAW certificate or qualify for an exemption?

Yes, the designated person holds a current FAW certificate as well as an assessing qualification.

Does the designated person have an assessing / verifying qualification?

Yes, the designated person holds an assessing qualification as well as a current FAW certificate.

Is there a documented course evaluation procedure?

Yes, all students are asked to complete a course evaluation form at the end of the course. These are then reviewed and scored and any issues arising are actioned to ensure ongoing high standards are maintained.

Is there a documented complaints procedure?

Yes, we operate a formal complaints procedure as part of our quality assurance system.

Teaching currently accepted first aid practice

Is FAW / EFAW taught in accordance with current guidelines on adult basic life support published by the Resuscitation Council (UK), and for other aspects of first aid, in accordance with current guidelines published by the Voluntary Aid Societies or other published guidelines that are supported by a responsible body of medical opinion?

Yes, the content of our courses is in accordance with the latest guidelines from all of the above bodies. Our trainers attend regular seminars and conferences to update their first aid knowledge.

Training syllabus

Does the course content adequately meet the needs of your workplace as indicated by your first-aid needs assessment?

Yes, The content of our courses is in accordance with the HSE’s guidelines, however if your needs assessment highlights a particular aspect of first aid you require we would be able to tailor a course to include your needs.

For FAW, does the syllabus include the topics listed in Appendix 1 and does the course include at least 18 training and assessment contact hours, over three days?

Yes, the content of our First Aid At Work course is in accordance with the HSE’s guidelines and can be run over three consecutive days or split over a number of weeks if required.

For FAW re-qualification, does the syllabus include the topics listed in Appendix 1 and does the course last at least 12 training and assessment contact hours, over two days?

Yes, the content of our First Aid At Work Re-qualification course is in accordance with the HSE’s guidelines and can be run over two consecutive days or split over a number of weeks if required.

For EFAW, does the syllabus include the topics listed in Appendix 2 and does the course last at least six training and assessment contact hours, over one day?

Yes, the content of our Emergency First Aid At Work and Emergency First Aid At Work Re-qualification courses is in accordance with the HSE’s guidelines and is usually run over one day, if required we can split the course over two half days.

For EFAW re-qualification, does the syllabus include the topics listed in Appendix 2 and does the course last at least six training and assessment contact hours, over one day?

Yes, the content of our Emergency First Aid At Work and Emergency First Aid At Work Re-qualification courses is in accordance with the HSE’s guidelines and is usually run over one day, if required we can split the course over two half days.

Certificates

Do the certificates issued to students assessed as competent contain the name of the training organisation, the title of the qualification (eg FAW or EFAW), reference to the Health and Safety (First-Aid) Regulations 1981, the date of issue and confirmation the certificate is valid for three years?

(If training is neither FAW nor EFAW the certificate should also list the learning outcomes of the syllabus on which candidates have been assessed.)

Yes, our level 2 & 3 first aid courses are certificated by an awarding organisation (Qualsafe Awards) and our other first aid courses are certificated by ourselves. In both cases the certificates contain all of the above information.

For more information see the full HSE document ‘Selecting a First Aid Training Provider – A Guide For Employers’.